Terms of service

OVERVIEW

This website is operated by Cool Mood Objects Retail LLP (operating under the brand name "Cool Mood Objects"). Throughout the site, the terms "we", "us", and "our" refer to Cool Mood Objects Retail LLP. By accessing or purchasing from coolmoodobjects.com (the "Site"), you agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws).

2. ACCURACY OF PRODUCT DETAILS & PRICING
We have made every effort to display as accurately as possible the colors, kinetic motion, and finishes of our 3D Floaters and accessories. However, variations in screen displays and lighting may occur. 
Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue any product or service without liability.

3. PREPAID TRANSACTIONS & BILLING ACCURACY
All orders placed on our website must be 100% prepaid using authorized payment gateways (including UPI, Credit/Debit Cards, and NetBanking). We reserve the right to refuse or cancel any order placed with incorrect billing details or suspected fraudulent activity. In such events, a full refund will be initiated back to the original source account within 5 to 7 business days.

4. INTELLECTUAL PROPERTY RIGHTS
All content, product videos, studio footage, text, logos, animations, visual designs, and branding hosted on this website are the exclusive intellectual property of Cool Mood Objects Retail LLP. Any unauthorized copying, reproduction, distribution, or re-use of our digital assets for commercial or advertising purposes without express written permission is strictly prohibited.

5. THIRD-PARTY TOOLS & LINKS
Certain content, payment processors (e.g., Razorpay, GoKwik), and logistics partners (e.g., India Post) available via our Service are provided by independent third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content made in connection with any third-party websites.

6. LIMITATION OF LIABILITY & DISCLAIMER
Our products are intended as decorative kinetic room art. To the maximum extent permitted by law, Cool Mood Objects Retail LLP shall not be liable for any indirect, incidental, or consequential damages resulting from improper installation, hanging near sharp/hazard zones, or failure to follow setup instructions.

7. GOVERNING LAW & DISPUTE JURISDICTION
These Terms of Service and any separate agreements whereby we provide you goods or services shall be governed by and construed in accordance with the laws of India. Any legal dispute, claim, or proceeding arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.

8. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
• Legal Entity Name: Cool Mood Objects Retail LLP
• Registered Address: Hyderabad, Telangana, India, 500004
• Email: support@coolmoodobjects.com
• Phone / WhatsApp: +91 83281 21697